Privacy Policy
Effective Date: 25 July 2026
At Digital Hive Store (“we,” “our,” or “us”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our digital products.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
– Full Name
– Email Address
– Phone Number (if provided)
– Billing Address
– Payment Information (processed securely by third-party payment providers)
Non-Personal Information
– IP Address
– Browser Type
– Device Information
– Operating System
– Pages Visited
– Time Spent on the Website
– Cookies and Similar Technologies
2. How We Use Your Information
We use your information to:
– Process and fulfil your orders.
– Deliver digital products.
– Send order confirmations and download instructions.
– Respond to customer support requests.
– Improve our website, products, and services.
– Prevent fraud and maintain website security.
– Send promotional emails or updates (only where permitted by law or with your consent).
3. Payment Information
We do not store your complete payment card details. Payments are processed securely through trusted third-party payment providers, and your payment information is handled according to their privacy and security policies.
4. Cookies
Our website may use cookies and similar technologies to:
– Remember your preferences.
– Improve website performance.
– Analyse visitor behaviour.
– Enhance your browsing experience.
You can disable cookies through your browser settings, although some website features may not function properly.
5. Sharing Your Information
We do not sell, rent, or trade your personal information.
We may share your information only with:
– Payment service providers.
– Email delivery services.
– Website hosting providers.
– Analytics providers.
– Government or legal authorities when required by law.
6. Data Security
We use reasonable technical and organisational security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no method of internet transmission or electronic storage is completely secure.
7. Data Retention
We retain your personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
8. Your Rights
Depending on applicable law, you may have the right to:
– Access your personal information.
– Correct inaccurate information.
– Request deletion of your personal information.
– Withdraw consent where applicable.
– Request a copy of the information we hold about you.
To exercise these rights, please contact us using the details below.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
10. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated Effective Date.
12. Contact Us
If you have any questions or concerns regarding this Privacy Policy or how we handle your personal information, please contact us through the contact details provided on our website.